Shipping Policy

Order Processing Time

All orders are processed within [1–3 business days] (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in shipment, we will contact you via email.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

• Standard Shipping: [4–8 business days]

Delivery delays can occasionally occur due to factors outside our control.

Shipping Locations

We currently ship to:

• [worldwide shipping]

If your country or region is not listed, please contact us at [jmercado0989@gmail.com] to check availability.

Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within [1 to 3 business days].

Customs, Duties & Taxes

[Orvanix] is not responsible for any customs fees, import duties, or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

Damages

[Orvanix] is not liable for products damaged or lost during shipping. If you received your order damaged:

• Contact the shipment carrier to file a claim
• Save all packaging materials and damaged goods before filing a claim

Lost or Stolen Packages

We are not responsible for lost or stolen packages confirmed to be delivered to the address provided for an order. Upon inquiry, we will confirm delivery details, but responsibility lies with the carrier.

Incorrect Shipping Information

Please ensure that all shipping details are correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Returns & Exchanges

For information on returns and exchanges, please visit our Return Policy page or contact us at [jmercado0989@gmail.com].

Contact Us

If you have any questions about your order or this shipping policy, please contact us:

Email: [jmercado0989@gmail.coml]
Phone: [optional]
Business Hours: [6:00AM to 6:00PM]